Privacy Policy

Effective: July 10, 2026

This Privacy Policy explains how Paper Chasers LLC (“Paper Chasers,” “we,” “us,” or “our”) may collect, use, store, disclose, and protect information obtained through our website, service request form, email, telephone, text messaging, payment systems, and professional services.

This policy applies to information handled by Paper Chasers LLC. Third-party websites, payment processors, form providers, communication platforms, courts, governmental agencies, and other services may maintain separate privacy policies and practices.

        Plain-English summary: We use information to respond to requests, evaluate
        assignments, communicate with clients, provide accepted services, process payments, maintain
        business records, and comply with legal obligations. Paper Chasers LLC does not sell client
        information as part of its ordinary business operations.
      

1. Information We May Collect

The information we collect depends on how you interact with Paper Chasers LLC and the services you request. It may include:

Your name, email address, telephone number, mailing address, and preferred contact method;
Your law firm, business, agency, employer, or organizational affiliation;
Service locations, delivery locations, court locations, counties, and jurisdictions;
Court case numbers, party names, document types, deadlines, and assignment instructions;
Names, physical descriptions, addresses, telephone numbers, or other information relating to persons involved in an assignment;
Documents, forms, records, photographs, correspondence, and attachments you provide;
Payment, billing, invoice, transaction, and account-status information;
Communications sent by email, text message, telephone, website form, mail, or another method;
Service-attempt notes, delivery records, timestamps, photographs, affidavits, receipts, and assignment documentation;
Information obtained from public records, courts, governmental agencies, lawful databases, or other authorized sources; and
Technical information that may be received automatically through website hosting or third-party services.

2. Information Submitted Through the Service Request Form

The service request form on this website is processed through FormSubmit, a third-party form delivery service. When you submit the form, the information you enter is transmitted through FormSubmit and delivered to Paper Chasers LLC by email.

Information submitted through the form may therefore be processed, transmitted, or temporarily retained by FormSubmit according to its own systems, terms, and privacy practices.

Do not submit unnecessary sensitive information through the website form. Do not include passwords, complete Social Security numbers, complete financial account numbers, complete payment-card numbers, medical records, or other highly sensitive information unless specifically requested and an appropriate delivery method has been arranged.

3. Information Collected Through Email, Telephone, and Text Messages

When you call, text, or email Paper Chasers LLC, we may retain your contact information, message content, attachments, call details, and related communications as reasonably necessary to respond, evaluate the request, perform services, document instructions, maintain records, resolve disputes, or comply with legal obligations.

Ordinary email and text messaging may not be encrypted or completely secure. You should use reasonable caution before sending sensitive information through those methods.

4. How We Use Information

Paper Chasers LLC may use information to:

Respond to inquiries and service requests;
Evaluate whether an assignment falls within our services and availability;
Confirm scope, timing, location, pricing, and instructions;
Provide process service, courier work, administrative support, litigation support, document services, and other accepted services;
Locate service addresses or persons using lawful sources when authorized;
Prepare affidavits, attempt reports, delivery records, invoices, correspondence, and other assignment documentation;
Communicate with clients, recipients, attorneys, courts, agencies, vendors, contractors, and other persons involved in an assignment;
Process payments and maintain transaction records;
Schedule, coordinate, and document work;
Improve our services, forms, procedures, and website;
Detect or prevent fraud, misuse, threats, unlawful conduct, or security concerns;
Protect our legal rights, property, operations, clients, personnel, and the public;
Collect amounts owed and resolve questions or disputes; and
Comply with applicable laws, court orders, subpoenas, governmental requirements, and other lawful process.

5. No Attorney-Client Privilege

Paper Chasers LLC is not a law firm and does not provide legal advice or legal representation. Communications with Paper Chasers LLC do not create an attorney-client relationship and generally do not receive attorney-client privilege merely because the information concerns a legal matter.

Clients should consult a licensed attorney before sharing information that may require legally privileged treatment.

6. How We May Share Information

Paper Chasers LLC does not sell personal information as part of its ordinary business operations. We may disclose information when reasonably necessary for legitimate business or legal purposes, including:

With the client or a person the client authorizes;
With employees, independent contractors, process servers, couriers, researchers, vendors, or other service providers assisting with an accepted assignment;
With courts, clerks, governmental agencies, law enforcement agencies, attorneys, businesses, property managers, recipients, or other persons involved in performing the requested service;
With FormSubmit, email providers, website hosts, communication providers, payment processors, shipping providers, records providers, and other operational vendors;
When required by law, subpoena, warrant, court order, governmental demand, or lawful process;
When reasonably necessary to protect safety, prevent fraud, investigate misconduct, or protect legal rights;
When reasonably necessary to collect unpaid balances or resolve a claim or dispute;
In connection with a merger, sale, restructuring, transfer, or other change involving the business, subject to applicable law; or
With consent or at the direction of the person whose information is involved.

We attempt to limit disclosures to information reasonably related to the purpose of the disclosure.

7. Independent Contractors and Service Providers

Paper Chasers LLC may use employees, independent contractors, process servers, couriers, researchers, technology providers, payment processors, form services, and other vendors to support its operations and perform accepted assignments.

These persons or companies may receive information reasonably necessary to perform their role. Their handling of information may also be governed by their own agreements, policies, professional obligations, and applicable law.

8. Payments and Square

Paper Chasers LLC may use Square or another approved payment processor for invoices, card payments, receipts, and transaction processing.

Payment information submitted directly through Square or another payment processor is processed under that provider’s systems, terms, and privacy practices. Paper Chasers LLC does not intentionally collect or store complete payment-card numbers through this website.

We may receive limited payment-related information such as the payer’s name, contact information, transaction amount, payment status, receipt information, card brand, and partial card details.

9. Website Hosting and Technical Information

Website hosts, internet service providers, browsers, devices, and third-party services may automatically process technical information when someone visits the website.

This information may include:

Internet Protocol address;
Browser and device type;
Operating system;
Date and time of access;
Pages viewed;
Referring website or link;
Approximate geographic information; and
Error, security, or performance data.

Paper Chasers LLC may not directly receive or control every category of technical information processed by its hosting or third-party service providers.

10. Cookies and Similar Technologies

Paper Chasers LLC does not currently use its website to intentionally create detailed advertising profiles of visitors. However, website hosts, embedded services, payment providers, form providers, browsers, or other third parties may use cookies, logs, or similar technologies according to their own practices.

Visitors may use browser controls to limit or remove cookies, although doing so may affect certain website or third-party features.

11. Data Security

Paper Chasers LLC uses reasonable administrative, physical, and technical practices appropriate to the nature of its operations and the information involved. These practices may include controlled access, account passwords, device protections, record organization, limited disclosure, and use of established service providers.

No website, email account, text-message system, computer, mobile device, storage method, or internet transmission can be guaranteed completely secure. Paper Chasers LLC cannot guarantee that information will never be lost, intercepted, accessed, disclosed, corrupted, or misused.

Clients should keep their own complete copies of important documents and should promptly notify Paper Chasers LLC if they believe information was sent to the wrong recipient, an account has been compromised, or another security concern exists.

12. Data Breach Response

If Paper Chasers LLC becomes aware of unauthorized acquisition or disclosure of information, it may investigate the circumstances, take reasonable corrective measures, communicate with affected service providers, and provide notices when required by applicable law.

13. Records Retention

Paper Chasers LLC may retain information for as long as reasonably necessary for the purposes described in this policy, including:

Completing and documenting assignments;
Maintaining affidavits, attempt reports, and delivery records;
Accounting, invoicing, tax, and payment purposes;
Responding to client inquiries or disputes;
Complying with legal, contractual, insurance, or recordkeeping obligations;
Protecting legal rights and preventing misuse; and
Maintaining reasonable business continuity and historical records.

Retention periods may vary based on the type of service, document, legal requirement, client instruction, third-party system, and business need. Information may remain in backups, email archives, transaction records, or third-party systems after it is removed from active files.

14. Your Choices and Requests

Subject to applicable law, contractual obligations, recordkeeping requirements, and legitimate business needs, you may contact Paper Chasers LLC to:

Request correction of inaccurate contact information;
Update your communication preferences;
Ask what information you previously submitted;
Request deletion of certain information when appropriate;
Withdraw consent for optional future communications; or
Raise a concern regarding how information has been handled.

We may need to verify your identity or authority before responding. We may retain information when reasonably necessary to complete services, comply with law, maintain business records, collect payment, protect rights, or resolve disputes.

15. Text Messages and Telephone Communications

By providing a telephone number and requesting communication, you authorize Paper Chasers LLC to contact you regarding your inquiry, assignment, scheduling, payment, documents, or related business matters.

Standard message and data rates may apply. You may ask us to stop nonessential text communications, but we may still contact you when reasonably necessary regarding an active assignment, payment, legal obligation, safety issue, or prior transaction.

16. Email Communications

By providing an email address, you authorize Paper Chasers LLC to send service-related messages, quotes, invoices, documents, status updates, notices, and other communications relating to your inquiry or assignment.

Email delivery is not guaranteed. Clients remain responsible for monitoring deadlines and notifying Paper Chasers LLC if expected communications are not received.

17. Information About Other People

Process service and litigation-support assignments often involve information about persons other than the client. When you provide information about another person, you represent that the information is being provided for a lawful purpose and that you have appropriate authority or a legitimate basis to request the services.

Paper Chasers LLC may use that information only as reasonably related to evaluating, performing, documenting, or lawfully administering the requested assignment.

18. Children’s Information

This website and Paper Chasers LLC’s services are not directed toward children for independent commercial use. We do not knowingly solicit service requests directly from children.

Information concerning a minor may be processed when reasonably necessary for a lawful assignment, court matter, family matter, service request, or other authorized purpose.

19. External Links

This website may include links to courts, governmental agencies, payment processors, forms, informational resources, social platforms, or other third-party websites.

Paper Chasers LLC does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites. Visitors should review the policies applicable to those services.

20. Changes to This Privacy Policy

Paper Chasers LLC may update this Privacy Policy prospectively as its services, systems, vendors, practices, or legal obligations change.

The effective date shown above identifies the current posted version. Material changes may also be communicated through the website or another reasonable method when appropriate.

21. Contact Information

Questions, corrections, or privacy-related requests may be directed to:

Paper Chasers LLC
2418 West Charles Street
Appleton, WI 54914
Email: info@paperchasersllc.com
Call or Text: (920) 572-8646

This Privacy Policy describes general practices. Assignment-specific agreements, court rules, legal requirements, or third-party policies may impose additional or different requirements.

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